What is a Resume?

In the simplest terms, a resume is an overview of your work history, education, certifications, and skills that enables you to apply to job openings. While this is true, a resume is much more than that. It demonstrates your skills and accomplishments in your career that prove why you deserve the job you’re applying to. It illustrates your professional journey, providing valuable insights into how your expertise can create tangible value for future organizations. In this guide, we’ll explore the nuances of what a resume is and how to build one that sets you up for long-term success.

What to Put on a Resume

1. Contact information

At the top, provide your full name, followed by your city, state, and zip code, phone number, email address, and a URL for your LinkedIn profile. Carefully review your information for accuracy to ensure the hiring manager can easily reach out to schedule you for an interview.

Example:

YOUR NAME

[email protected] | (123) 456-7890 | City, ST | LinkedIn | Portfolio

2. Summary of qualifications

Open your resume with statements that demonstrate that you can address the company’s needs. Use the remainder of the summary to highlight a few of your most notable achievements and contributions that are related to the company’s objectives and goals.

For example, if you’re a senior executive with experience bringing in revenue by directing multi-million dollar initiatives for enterprises, this information should be featured in your summary. If you’re a registered nurse who has maintained a patient satisfaction rating of 93% in high-volume hospital environments throughout your career, highlight these insights at the top of the resume.

Profile Example: 

Project manager with eight years of experience leading Agile teams across SaaS and enterprise IT environments. Proven track record of delivering high-impact software initiatives on time and under budget while fostering transparency, accountability, and continuous improvement. Adept at removing blockers, facilitating sprint ceremonies, and aligning product vision with cross-functional execution.

3. Professional experience

While every section of your resume is important, your work history is the foundation. When a hiring manager reviews your application, this is mostly where they’ll decide whether or not to bring you in for an interview. The strength of your professional experience is what potential employers will be most interested in, as it helps them better understand how your unique expertise can benefit their organizations.

The key is to emphasize your career accomplishments, rather than describing your day-to-day job responsibilities. Even a mundane task can be reframed as an achievement when you add how that task improved the company somehow. Incorporating hard numbers, monetary figures, and metrics is a great way to prove your point.

For example, say you’re an executive assistant who manages calendars and client communications for a CEO. While you aren’t personally generating revenue, you are communicating directly with clients, which means you play a key role in maintaining these relationships. Highlighting the monetary value of the customer accounts establishes a sense of value-add for the reader and shows that you’ve accomplished a lot in your organization.

Professional Experience Example:

Senior UX Designer, Mendwell Health, Portland, OR | July 2019 to present

  • Reimagined the digital intake experience for patients with chronic conditions, reducing abandonment by 42% and increasing pre-appointment compliance by 19%
  • Led empathy interviews with patients and caregivers, guiding accessibility updates that lifted satisfaction scores by 29% and improved NPS among users 60+
  • Introduced contextual microcopy and progressive onboarding, increasing first-session attendance by 33% for new telehealth patients

4. Education and certifications

Your industry certifications and academic degrees demonstrate that you’ve cultivated the formal knowledge needed to succeed within your field. According to the Bureau of Labor Statistics, over 178 occupations require a bachelor’s degree. That isn’t to say there aren’t alternatives, or that you can’t succeed without one, but it does indicate that reaching that level of education will open more possible career paths and benefit you in the long run. Also, some online job applications contain “knock-out” questions that include questions about education that you must answer before you get a chance to upload your resume.

Another way to strengthen your application is by pursuing relevant certifications that are widely recognized in your industry. This also demonstrates that you’re committed to helping the company by growing as a professional by expanding your expertise. For instance, a PMI Agile Certified Practitioner (PMI-ACP) credential isn’t always required for project managers, but it could be a valuable asset for some jobs.

Examples:

Education
Bachelor of Science (B.S.) in Human-Computer Interaction | 2016
University of Oregon | Eugene, ORCertifications
Certified UX Designer | Nielsen Norman Group | 2022
Accessibility for UX Design | Interaction Design Foundation | 2021

5. Key skills and technical proficiencies

Most organizations utilize some form of applicant tracking system (ATS) to identify qualified candidates for job openings. Before reaching the hiring manager, the ATS might rank or grade your resume according to parameters or set searches that compare your resume to the posting. If your document fails to meet the required threshold, you might not advance to the next stage.

To mitigate this risk, it’s essential to feature a robust skills section that is fully tailored to the job description. Feature a blend of technical and interpersonal skills to show potential employers you have what they need. For instance, if you’re targeting a role as a UX designer, you should certainly include terms such as information architecture, wireframing, and prototyping if these tools and skills are in the job posting. However, a trait like empathy is also worth including, as it shows that you will understand the user better and get along better with your colleagues.

List of 30 Possible Key Skills: 

  • Account management
  • Accounting
  • Administrative support
  • Agile methodology
  • B2B marketing
  • Business development
  • Client relations
  • Cloud technology
  • Cross-functional collaboration
  • Customer service
  • Data analysis
  • Data analytics
  • Data science
  • Digital marketing
  • Financial analysis
  • Graphic design
  • Health care administration
  • Marketing strategy
  • Mobile-first design
  • Operations management
  • Patient-centered care
  • Project management
  • Risk management
  • Sales management
  • Scrum
  • Software development lifecycle (SDLC)
  • Strategic planning
  • Team management
  • User-centered design
  • Program management

Resume Examples

UX Designer Resume Example

Skyler Lewis
Portland, OR | [email protected] | (000) 000-0000 | Portfolio | LinkedIn

Profile
UX designer with seven years of experience creating accessible, emotionally intuitive digital products across health care and financial platforms. Skilled in leading user research, building design systems, and translating complex requirements into experiences that reduce friction and build trust. A strong history of crafting empathetic, user-centered solutions.

Skills

  • Accessibility (WCAG) compliance
  • Design systems
  • Empathy mapping
  • Figma
  • Heuristic evaluation
  • Mobile-first design

Professional Experience
Senior UX Designer, Mendwell Health, Portland, OR | July 2019 to present

  • Reimagined the digital intake experience for patients with chronic conditions, reducing abandonment by 42% and increasing pre-appointment compliance by 19%
  • Led empathy interviews with patients and caregivers, guiding accessibility updates that lifted satisfaction scores by 29% and improved NPS among users 60+
  • Introduced contextual microcopy and progressive onboarding, increasing first-session attendance by 33% for new telehealth patients

UX Designer, Foria Financial, Portland, OR | August 2016 to June 2019

  • Conducted journey mapping and A/B tests to overhaul navigation in a mobile banking app, resulting in a 26% lift in daily active users
  • Designed a multi-platform component library adopted across product teams, reducing design debt and QA feedback loops by 45%
  • Streamlined workflows for support agents by designing new ticketing dashboards, shortening case resolution times by 17%

Education
Bachelor of Science (B.S.) in Human-Computer Interaction | 2016
University of Oregon | Eugene, OR

Certifications
Certified UX Designer | Nielsen Norman Group | 2022
Accessibility for UX Design | Interaction Design Foundation | 2021

Project Manager Resume Example

Jesse Martin
Denver, CO | [email protected] | (000) 000-0000 | LinkedIn | Portfolio

Profile
Project manager with eight years of experience leading Agile teams across SaaS and enterprise IT environments. Proven track record of delivering high-impact software initiatives on time and under budget while fostering transparency, accountability, and continuous improvement. Adept at removing blockers, facilitating sprint ceremonies, and aligning product vision with cross-functional execution.

Skills

  • Agile (Scrum and Kanban) frameworks
  • Cross-functional leadership
  • Jira and Confluence
  • Project scoping
  • Release planning
  • Risk mitigation
  • Sprint planning

Professional Experience
Agile Project Manager, ClearPath Systems, Denver, CO | July 2019 to present

  • Directed delivery of a cloud-based HR platform used by over 500K users, completing the project 3 weeks early and 8% under budget
  • Facilitated all Agile ceremonies for a team of 12 engineers and designers, improving sprint velocity by 35% over 12 months
  • Led transition from Waterfall to Agile across three departments, reducing average project timelines by 22% and increasing stakeholder satisfaction

Project Coordinator, Axen Tech Solutions, Denver, CO | August 2015 to June 2019

  • Supported five concurrent web and mobile projects with budgets ranging from $250K to $2M, maintaining 96% on-time delivery rate
  • Built out sprint tracking dashboards in Jira, enabling real-time visibility that reduced escalations by 31%
  • Collaborated with QA, engineering, and UX teams to close feedback loops and increase post-launch product stability by 18%

Education
Bachelor of Science (B.S.) in Information Technology and Management | 2015
University of Colorado Boulder | Boulder, CO

Certifications
Project Management Professional (PMP) | PMI | 2021
Certified ScrumMaster (CSM) | Scrum Alliance | 2020
Agile Certified Practitioner (PMI-ACP) | PMI | 2022

Registered Nurse Resume Example

Avery Harris
Cleveland, OH | [email protected] | (000) 000-0000

Profile
Registered nurse with six years of experience in acute care, post-surgical recovery, and patient education. Committed to delivering compassionate, evidence-based care while advocating for patient safety and comfort. Skilled at collaborating with interdisciplinary teams to reduce readmission rates, streamline workflows, and improve quality outcomes in high-volume hospital environments.

Skills

  • Care planning
  • Chronic condition management
  • Discharge coordination
  • EMR documentation (Epic, Cerner)
  • Infection prevention

Professional Experience
Registered Nurse – Surgical Unit, St. Joseph’s Medical Center, Cleveland, OH | July 2019 to present

  • Manage post-operative care for up to 6 patients per shift, reducing wound infection rates by 31% through improved dressing protocols and early ambulation
  • Partnered with PT, case managers, and families to build individualized discharge plans, decreasing 30-day readmissions for orthopedic patients by 18%
  • Served as preceptor for 12 new hires, developing orientation checklists that shortened onboarding by 2 weeks

Registered Nurse – Medical-Surgical Unit, Mercy Hill Hospital, Cleveland, OH | August 2017 to June 2019

  • Delivered direct care to patients with complex conditions, including CHF, diabetes, and COPD, consistently earning patient satisfaction scores in the 94th percentile
  • Implemented bedside shift report practices that improved handoff accuracy and reduced medication errors by 22%
  • Trained in early sepsis identification protocol, contributing to a 15% increase in rapid intervention rates

Education
Bachelor of Science in Nursing (BSN) | 2017
Case Western Reserve University | Cleveland, OH

Certifications
Basic Life Support (BLS) | American Heart Association | 2017
Advanced Cardiovascular Life Support (ACLS) | American Heart Association | 2017
Medical-Surgical Nursing Certification (RN-BC) | ANCC | 2017

Elementary Teacher Resume Example

Devon Young
Charlotte, NC | [email protected] | (000) 000-0000

Profile
Elementary teacher with nine years of experience designing inclusive, engaging learning environments for students. Passionate about supporting diverse learning needs, building strong student-teacher relationships, and using data to inform instruction. Proven success in increasing reading comprehension and math fluency through differentiated strategies, family involvement, and curriculum alignment.

Skills

  • Curriculum development
  • Differentiated instruction
  • IEP implementation
  • Project-based learning
  • Social-emotional learning

Professional Experience
4th Grade Teacher, Oakview Elementary School, Charlotte, NC | August 2018 to present

  • Increased reading comprehension scores by 24% year over year by implementing guided reading groups and one-on-one conferencing
  • Led a math intervention initiative that moved 78% of at-risk students to grade level within one academic year
  • Introduced a classroom behavior system that reduced office referrals by 43% and improved daily attendance rates by 11%

3rd Grade Teacher, Brookside Charter Academy, Charlotte, NC | August 2015 to June 2018

  • Developed cross-subject project-based learning units that increased student engagement and resulted in 96% parent participation in presentations
  • Collaborated with ESL staff to support English language learners, helping 87% meet yearly language growth benchmarks
  • Served as grade-level lead, coordinating curriculum planning and quarterly assessments across three classrooms

Education
Bachelor of Arts (B.A.) in Elementary Education | 2015
University of North Carolina at Charlotte | Charlotte, NC

Certifications
North Carolina Teaching License – K–6 | North Carolina Department of Public Instruction | 2015
TESOL Certification | International TEFL Academy | 2022
Responsive Classroom Workshop Certification | 2021

Digital Marketing Specialist Resume Example

Shawn White
Phoenix, AZ | [email protected] | (000) 000-0000 | LinkedIn | Portfolio

Profile
Digital marketing specialist with five years of experience planning, executing, and optimizing multi-channel campaigns for B2B and B2C audiences. Skilled in paid media, SEO, email automation, and content strategy with a strong focus on measurable growth. Known for balancing creativity with data to increase traffic, engagement, and conversions in competitive industries.

Skills

  • A/B testing
  • Analytics (Google Analytics, Looker Studio)
  • Content strategy
  • CRM management (HubSpot, Salesforce)
  • Email marketing automation
  • Google Ads

Professional Experience
Digital Marketing Specialist, AeroLoop Technologies, Phoenix, AZ | August 2020 to present

  • Managed $450K in annual ad spend across Google and LinkedIn, increasing qualified leads by 38% and reducing cost-per-lead by 19%
  • Led SEO strategy overhaul that improved organic search traffic by 63% and moved 14 keywords to the top 3 positions on Google
  • Designed and launched email nurture sequences that increased webinar attendance by 46% and generated $1.1M in influenced pipeline

Marketing Associate, Zevo Home Goods, Phoenix, AZ | June 2018 to July 2020

  • Executed monthly content calendars for blog and social, growing Instagram following from 8K to 37K in under 18 months
  • Supported e-commerce promotions and email campaigns that lifted average order value by 22%
  • Conducted A/B tests on landing pages and CTAs, improving conversion rates by 31% on top-performing products

Education
Bachelor of Science (B.S.) in Marketing and Communications | 2018
Arizona State University | Tempe, AZ

Certifications
Google Ads Search Certification | Google | 2023
HubSpot Inbound Marketing Certification | HubSpot Academy | 2022
SEO Specialization Certificate | Coursera | 2021

Frequently Asked Questions About What a Resume Is

How do I align my resume with the job description?

To tailor your resume for each application, start by identifying how your background matches the company’s needs. In addition to listing these skills at the top of your resume, provide clear examples to show you’ve applied them effectively in real-world situations in your experience section. For instance, say a job description mentions financial planning and analysis (FP&A) as a key qualification. Then you might emphasize how you created financial models to assess costs, identify risk factors, and develop operating budgets, and how that specifically helped the businesses scale.

What is the best resume format?

Reverse chronological is the ideal format for most resumes, regardless of occupation. It prioritizes your work history, enabling the hiring manager to view your most recent and relevant achievements quickly.

Should I use artificial intelligence (AI) to write my resume?

Artificial intelligence is a valuable tool that can help expedite the resume writing process, especially if you’re struggling with a blank page. However, if your plan is to let AI do all the work for you, you’re setting yourself up for disappointment. AI tools have continued to evolve, but they aren’t capable of producing unique content that captures the nuances of your professional background. If you choose to use AI, take the time to edit and refine your document so that it proves your point.

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